[+] [-] Are your products appropriate for an experienced nurse?
Yes! Most of our products are authored by David W. Woodruff, MSN, RN-BC, CNS, CMSRN, CEN, a clinical practice expert with over 30 years of healthcare experience. Complex concepts are presented, but in a way that makes them easy to understand.
[+] [-] I am a nursing student, will these products be "over my head"?
No. Although complex clinical topics are discussed, the material is presented using simple analogies and examples. Begin your career here with us, and we can help you to achieve mastery!
[+] [-] Why do you use audio and video products as a learning resource?
Flexibility. As a nurse, you have very little free time to develop your career. Audio CDs can be played in your car, at home while doing chores, or even while exercising. You can learn anywhere, and anytime.
[+] [-] Can I get CEUs for your programs?
We do not offer contact hours due to the varying requirements between all of the states/countries that we serve. With institutional versions of our products you can give CEUs to your nurses. All of the necessary paperwork can be obtained by calling (800) 844-8260.
[+] [-] What is the difference between the Essentials and Mastery series?
The Essential series is designed to give you a broad review of essential concepts. The Essential series is also appropriate for you if you are new to nursing. The Mastery series is designed to take your career to the next level -- Mastery of essential concepts.
[+] [-] What is your guarantee?
If you are not satisfied with a seminar, call us at (800) 844-8260. If any attendee is not pleased with the resolution provided by PESI, they may register a complaint with ASWB or their jurisdictional board.
[+] [-] What are your shipping charges?
US & Puerto Rico: $6.95 for the first item, $2.00 each additonal item.
Canada: $12.95 for the first item, $5.00 each additional item.
International: $14.95 for the first item, $5.00 each additional item. PESI is not responsible for additional taxes or customs charges related to shipping.
Contact us for shipping charges on large orders.
[+] [-] When can I expect my order? Can it be rushed?
In-stock items are usually shipped within five days. You may contact us to find out if an item is in stock. Most orders can be rushed for an additional fee; contact us for rush ship charges.
[+] [-] Can I order products by phone?
Yes. To order products by phone, call customer service at (800) 844-8260. You may also order by sending a check or money order to:
P.O. Box 1000
Eau Claire, WI 54702-1000
Click here to download an order form
[+] [-] Does PESI offer Institutional price for products?
If your goal is to provide quality education for all staff members, then look no further! Click Here to learn about our Institutional Pricing and how it works!
[+] [-] What is your professional conduct/non-discrimination policy?
It is the policy of PESI, Inc. to ensure balance, independence, objectivity and scientific rigor in all of its continuing education activities. PESI, Inc. does not discriminate on the basis of gender, age, socioeconomic or ethnic background, sexual orientation, or disability.
Question not answered? Please contact us